A Q: When can i get the quotation?
A: We usually quote within 12 hours after we got your inquiry.
If it is very urgent, please call us or contact us via email, Skype
or WhatsApp.
Q: What is your warranty?
A: We provide one year warranty.
Q: May i buy samples from you?
A: Yes! You are welcome to place sample order to test our superior
quality and service.
Q: How to place bulk order?
A: 1) Tell us model number, quantity, color and other special
requirements.
2) Proforma Invoice will be made and sent to you for approval
3) Production will be arranged once get your payment or deposit.
4) Goods will be delivered as stated on the Proforma Invoice.
Q: How will you deliver my goods to me?
A: We provide as many shipping options as possible, such as DHL,
UPS, FEDEX, TNT AND EMS to enable our customers get their goods
rapidly at door. We also ship by economick method such as air cargo
and sea cargo, direct line, air mail according to customers'
request.
Q: What about the quality of your product?
A: We provide unrivaled quality: very rigorous testing process for
incoming quality control, input process quality control, and final
quanltiy control for every piece. We follow QC test procedure, and
do 100% FQC to ensure your satisfication.
Q: Can you provide OEM service?
A: Yes! We can provide professional OEM service.
Q: What payment method do you accept?
A: T/T(bank transfer), L/C and paypal
Q: Do you have any after-sales service?
A: Yes! Our productt has professional after-sales service dept.
Follow up R.M.A. Items service and upload product fireware and app
for you download.
If you have any technical questions with the goods, please feel
freely to contact our technical support dept, or our sales
directly.
